To arrange the return of a CD

  1. Obtain authorisation from a Manager
  2. Complete all the details on the CD Returns form
  3. Download and save the form to your drive
  4. Email the form to the email address on Concerto, please BCC
  5. Advise the customer to complete section 2 of the form and return it attached securely to the CD
  6. Any credit due will be completed on receipt of the goods and after checking by our QA department

CD Returns Authorisation Form

Complete this form, the completed form will be emailed to for you to print or forward

CD Complaints form