Return Totes Quickly

Please return all totes as quickly as possible, these are essential to maintain the speed and accuracy of our pick and pack operation and maintain the integrity and quality of your medicines. If you have totes that need to be collected, please contact Customer Service on the number below.

Pharmacy Opening Times

If you  change your Pharmacy opening times, please contact us on the details below to let us know so we can maintain the best possible delivery service levels for all our customers.


We constantly work to ensure we have the right products your Pharmacy needs including sourcing from multiple suppliers and managing our stock inventory closely.


Returns can be made within 48 hours of the invoice date. Complete the slip on the right side of your invoice and return with your driver on Monday, Tuesday or Wednesday, full details of our returns and deliveries can be found HERE.  

If you need any further information, please contact Customer Service from 9:00 am to 5:00 pm Monday to Friday:

Telephone 0800 358 4427

Email cs@sigmaplc.com

Remember we can send your invoices, credit notes and statements by email to get the information to you quicker, and reduce paper in your pharmacy.

Click HERE to set up a direct debit to make your payments easier.

Our customers have been pushed to the absolute limit in the vital role they have played on the NHS frontline.

Our Co-Founder, Dr Bharat Shah CBE, sent a message to our customers explaining his absence from work, his plans to lobby community pharmacy and how proud he was of the sector pulling together in serving our communities